These Terms & Conditions govern the relationship between MKMTiles and our customers, builders, and contractors. By using our services, you agree to the terms outlined below.

1. Acceptance of Terms

By accessing the MKMTiles website, visiting our showroom, or requesting a quotation, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, clients, and industry partners who engage with our services.

2. Quotations and Estimations

All quotations provided by MKMTiles are based on the information and measurements available at the time of the request. Quotations are valid for the period specified on the document. It is the responsibility of the customer or contractor to verify final quantities before placing an order.

3. Product Variations

Tiles, flooring, and bathware materials—particularly natural stone and timber—may exhibit variations in color, shade, and texture. Showroom samples are representative of the product but may not be an exact match to the final delivered batch.

4. Project Coordination

MKMTiles often acts as a bridge between homeowners and project professionals. We may share product selection lists and technical specifications with your designated builder, contractor, or architect to ensure project accuracy and material compatibility.

5. Ordering and Availability

Orders are subject to stock availability from our suppliers. While we strive to ensure timely delivery, MKMTiles is not liable for project delays caused by manufacturing shortages, shipping disruptions, or third-party logistics.

6. Limitation of Liability

MKMTiles is a supplier of materials and is not responsible for the installation of products. Any claims regarding installation errors, site preparation, or damage occurring after delivery must be handled directly with your installer or contractor.

7. Data and Project Records

As outlined in our Privacy Policy, we maintain records of your selections to assist with future renovations, warranty inquiries, or repeat orders. These records are for internal business use and project coordination only.

8. Intellectual Property

All images, branding, and content displayed on the MKMTiles website and marketing materials are the property of MKMTiles and may not be used without our explicit written permission.

9. Governing Law

These Terms & Conditions are governed by the laws of our operating jurisdiction. Any disputes arising from the use of our services shall be settled in the appropriate local courts.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact the MKMTiles team via our website or visit our showroom for assistance.